For Environmental Policies, Organisation and Management
As a leading retailer of energy, Mercury Energy provides electricity to almost 300,000 homes and small businesses. This award recognises their outstanding leadership and commitment to protecting the environment.
Mercury has developed a comprehensive Environmental Management System and Environmental Business Plan that has yielded significant financial and environment benefits. Its approach includes assessment of environmental impacts combined with performance measurement of progress towards targets to achieve continuous improvement.
Substantial resources have been committed to environmental performance including: creation of an internal ‘Green’ team known as “G-Force” with representation from senior management to the customer service team; EnviroNet – an intranet where staff can suggest workflow, process or business rule changes, and product or service improvements; Compass – a dynamic, purpose-built database-driven intranet for knowledge management; an internal communications programme that recognises staff who demonstrate outstanding contributions to Mercury’s environmental policies; committing 10% of the external marketing budget to energy efficiency; environmental performance measures for all suppliers; and, monthly environmental audits.
Mercury is positively influencing customers and the wider community to act in an environmentally conscious way. It is walking the talk through its internal practices and using its marketing strategy to make a difference by saving money and the environment.
